Click to Discover how nearshoring in Mexico, USMCA, and Claudia Sheinbaum's leadership are shaping the future of FDI: Read the full article now!

Discover the Top 10 Mexican Cities for Quality of Life in 2024

>> USMCA and Claudia Sheinbaum's leadership are shaping the future of FDI <<

Mon - Fri: 8:00 - 18:00
Sat-Sun Closed
855.480.0837

Toll-Free Number

8716 Sherwood Terrace
San Diego, CA 92154 USA
Certified ISO 9001 Certified Company
  2. Home
  3. Our Services
  4. Call Center Outsourcing
Call Center Outsourcing Services

Call Center Outsourcing

Unlocking Efficiency: Mexico's Call Center Solution for Global Enterprises

We understand how important it is for global companies like yours to provide optimal customer service to existing clients and vendors alike, as well as streamlining inter-departmental communication and collaboration within your diverse order and delivery channels.

We Can Help You Establish A World-class Call Center In México Without Legal Exposure And Minimal Capital Investment, While Keeping Full Control Of Your Operation And Quality. Our knowledge of the Mexican market, as well as our legal framework, infrastructure, professional staff, and proven track record of excellence will ensure that you get your Mexican Call Center up and running quickly.

How To Set Up a Call Center in Mexico

CPI: Your Legal and Financial Shield in Mexican Compliance

Understanding the laws to be in compliance with Mexican regulations can be costly, time-consuming, and can have a major long-term impact if not navigated correctly. CPI will be financially and legally responsible for all Mexican regulations, employees and taxes. Also, CPI’s management team will take care of all administrative tasks and functions, form scouting the best location for your Mexican Call Center and obtaining permits, to assisting with buildout and improvements.

Key Advantages of a Mexican Call Center

  • Reduce Call Center Agent Cost! Globally-Competitive Hourly Rates
  • Fluently Bilingual, Bicultural, and Well-Trained Professional Workforce
  • Talent Management: Recruitment & Payroll Processing
  • World-Class Infrastructure
  • Convenient Proximity to the U.S. Border with Strategic Locations in Mexico
  • Doing Business in México is Handled by CPI
  • No Legal Liability in Mexico

Call Center Experience in Key Industries

  • Manufacturing
  • Financial Services
  • Healthcare
  • IT Services
  • BPO
EXPERTISE IN CALL CENTER PROCESSES

CPI’s Expertise in Call Center Processes

Your Call Center, Your Way: Seamless Control with CPI

Expanding or Outsourcing your call center to us ensures that you engage with customers and suppliers in a seamless manner because you will have complete control of procedures, protocols, training, and management functions for your day-to-day Call Center Operation in Mexico.

Co-Production International has years of experience with the many unique challenges that global companies face and we understand that your call center is a critical communications hub for your business.

Click to Request a Free Cost Analysis
  • Customer Service
  • Sales/Lead Generation
  • Technical Support & Repairs
  • Product-Related Troubleshooting
  • Product/Service Inquiries
  • Order Management & Fulfillment
  • Cancellation Requests
  • Call Overflow
  • Warranty Support
  • Emergency/Disaster Response
  • Employee Attendance Hotlines
  • 24/7After-Hours Service

We would be delighted to speak with You!

Let Us Help You Establish A World-class Call Center In Mexico

Let's talk about your Call Center needs and the advantages México offers to optimize and expand your team.

CALL NOW (855)480-0837

Click to Request a Free Cost Analysis

Ready To Establish Your Manufacturing Operation In Mexico?

Look No Further Than Our Team Of Specialists!

Whether you have questions about the process or are ready to get started, we're here to help.
Contact us today at (855) 480-0837 to learn how we can provide you with expert support every step of the way, from exploration to setup and beyond. With our extensive experience providing Shelter Services in Mexico, we'll ensure the success of your manufacturing operation in Mexico.
Invalid Input

Invalid Input

Invalid Input

Invalid Input

Invalid Input

IMPORTANT: For enhanced security, kindly provide your business email address exclusively. Please note that this form does not support email addresses from non-corporate accounts such as Gmail, Hotmail, Yahoo, and others.

Invalid Input

Processing...

Co-Production International, Inc. Administrative Service Provider San Diego, California
Sales and Consultation Inquiries:
Toll Free: 855.480.0837

ico flag usaUSA Corporate Office
Ph: 619.429.4344
8716 Sherwood Terrace
San Diego, CA 92154 USA

ico flag usaMéxico Corporate Office
Tel.: 664.454.3330
Boulevard Agua Caliente 4558
Int. 701, Colonia Aviación
C.P. 22014, Baja California
info@co-production.net

ico flag usa Monterrey Nuevo León Office
Av. Benito Juárez 1102 Col. Centro
Piso 4 Torre Sur, Oficina 432
Monterrey, Nuevo León 64000, Mexico
info@co-production.net

Co-Production International, Inc. Administrative Service Provider San Diego, California

ico flag usaUSA Corporate Office
Ph: 619.429.4344 / 855.480.0837
8716 Sherwood Terrace
San Diego, CA 92154 USA

ico flag usaMéxico Corporate Office
Tel.: 664.454.3330
Boulevard Agua Caliente 4558
Int. 701, Colonia Aviación
C.P. 22014, Baja California
info@co-production.net

ico flag usaMonterrey Nuevo León Office
Av. Benito Juárez 1102 Col. Centro
Piso 4 Torre Sur, Oficina 432
Monterrey, Nuevo León 64000, Mexico
info@co-production.net

GET STARTED

USEFUL LINKS

LEGAL TERMS

ISO 9001 Certified Quality Managementbbb logo

ico flag usaUSA Corporate Office
Ph: 619.429.4344 / 855.480.0837
8716 Sherwood Terrace
San Diego, CA 92154 USA

ico flag usaMéxico Corporate Office
Tel.: 664.454.3330
Boulevard Agua Caliente 4558
Int. 701, Colonia Aviación
C.P. 22014, Baja California
info@co-production.net

ico flag usaMéxico Monterrey Office
Av. Benito Juárez 1102 Col. Centro
Piso 4 Torre Sur, Oficina 432
Monterrey, Nuevo León 64000, Mexico
info@co-production.net