Call Center Outsourcing

We understand how important it is for global companies like yours to provide optimal customer service to existing clients and vendors alike, as well as streamlining inter-departmental communication and collaboration within your diverse order and delivery channels.

How to set up a call center in mexico
CPI’s expertise in call center processes

We Can Help You Establish A World-class Call Center In Mexico Without Legal Exposure And Minimal Capital Investment, While Keeping Full Control Of Your Operation And Quality.

Our knowledge of the Mexican market, as well as our legal framework, infrastructure, professional staff, and proven track record of excellence will ensure that you get your Mexican Call Center up and running quickly.

How To Set Up a Call Center in Mexico

Understanding the laws to be in compliance with Mexican regulations can be costly, time-consuming, and can have a major long-term impact if not navigated correctly. Let us take care of everything!

CPI will be financially and legally responsible for all Mexican regulations, employees and taxes. Also, CPI’s management team will take care of all administrative tasks and functions, form scouting the best location for your Mexican Call Center and obtaining permits, to assisting with buildout and improvements.

Key Advantages of a Mexican Call Center

Reduce Call Center Agent Cost! Globally-Competitive Hourly Rates
Fluently Bilingual, Bicultural, and Well-Trained Professional Workforce
Talent Management: Recruitment & Payroll Processing
World-Class Infrastructure
Convenient Proximity to the U.S. Border with Strategic Locations in Mexico
Doing Business in Mexico is Handled by CPI
No Legal Liability in Mexico

Call Center Experience in Key Industries

Manufacturing
Financial Services
Healthcare
IT Services
BPO

CPI’s Expertise in Call Center Processes

Expanding or Outsourcing your call center to us ensures that you engage with customers and suppliers in a seamless manner because you will have complete control of procedures, protocols, training, and management functions for your day-to-day Call Center Operation in Mexico.

Co-Production International has years of experience with the many unique challenges that global companies face and we understand that your call center is a critical communications hub for your business.

Customer Service
Sales/Lead Generation
Technical Support & Repairs
Product-Related Troubleshooting
Product/Service Inquiries
Order Management & Fulfillment

Cancellation Requests
Call Overflow
Warranty Support
Emergency/Disaster Response
Employee Attendance Hotlines
24/7After-Hours Service

We would be delighted to speak with You!

Let's talk about your Call Center needs and the advantages Mexico offers to optimize and expand your team.

LET US HELP YOU ESTABLISH A WORLD-CLASS CALL CENTER IN MEXICO

CALL NOW (855)480-0837

Request a Cost Analysis

Mon - Fri: 8:00 - 18:00

855.480.0837

8716 Sherwood Terrace
San Diego, CA 92154 USA

Establish a World-Class Call Center in Mexico

Call Center Outsourcing

We Can Help You Establish A World-class Call Center In Mexico Without Legal Exposure And Minimal Capital Investment, While Keeping Full Control Of Your Operation And Quality.